Privacy 隐私
说明我们如何处理账号与学习相关数据。How we handle account and learning-related data.
运营方与联系 Who operates this service
Hanzi Heroes(汉字英雄)由本站点运营方提供。隐私相关问题请通过 Contact 联系我们。
Hanzi Heroes is operated by the site operator. For privacy requests, use Contact.
收集哪些数据 What we collect
为提供服务,我们可能处理:账号邮箱;学习进度与完成记录;支付相关记录(如年费转账订单与开通状态)。匿名试用数据主要留在本机,不承诺跨设备同步。
To run the service we may process: account email; learning progress and completion records; payment-related records (for example annual-membership transfer orders and grant status). Anonymous trial data mainly stays on that device; we do not promise cross-device sync.
用途 Purposes
用于登录与账号安全、保存并展示学习进度、支持会员开通与客服沟通,以及发送必要的事务性邮件(如密码重置)。
We use this data to sign you in and keep accounts secure, store and show learning progress, support membership grants and support conversations, and send necessary transactional email (for example password reset).
儿童与家长 Children and parents
产品面向孩子学习,但账号由家长注册与管理。请家长对孩子的使用与设置负责。
The product is for kids learning Chinese characters, but accounts are created and managed by parents. Parents are responsible for a child’s use of the account.
第三方服务 Third parties
事务性邮件可通过 Resend 投递。我们未在本页声称接入额外的分析 SDK;若日后变更,会在此更新说明。
Transactional email may be delivered via Resend. This page does not claim additional analytics SDKs; if that changes, we will update this notice.
Cookie 与会话 Cookies and sessions
登录后使用会话 cookie 维持已登录状态。本站不设独立 Cookies 页;相关说明以本页为准。
After sign-in we use session cookies to keep you logged in. There is no separate Cookies page; this section is the notice.
你的权利 Your rights
如需查询、更正或删除账号相关数据,请通过 Contact 提出请求,我们会在合理范围内协助处理。
To access, correct, or delete account-related data, contact us via Contact. We will help within a reasonable scope.